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Innovative Hotel Amenities

  • Check-In

    Say good-bye to the front desk. At the first location of Hyatt’s new spin-off brand, Andaz Liverpool Street, in London’s East End, a host will meet you at the door and check you in with a tablet PC on the way to the room.
  • Phones

    From the Four Seasons Hotel Milan to the Setai in Miami, you can use your room phone throughout the property. But The Peninsula is taking it one step further, rolling out room phones you can carry around town as you would your personal cell—a feature now offered only at the Tokyo location.
  • Cars

    At the W (877/946-8357; whotels.com) in Silicon Valley and Honolulu, guests can take an Acura MDX for a drive—for free. Since there are only two cars, it’s wise to reserve in advance. Bonus: the first tank of gas is on the hotel.
  • Food

    Dig in to a fully stocked gourmet pantry in the lobby of the eco-chic Element Lexington, opening next month in Lexington, Massachusetts. Kimchi soup, pad thai, and pastas are available, and rooms have stoves for cooking.


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