Published: May 2009
By Amy Gunderson
Now that high-speed internet access is virtually standard in guest rooms worldwide, hotels are finding new ways to meet travelers' technology needs. At all Four Seasons properties, guests who want to leave their laptops at home can now request an in-room computer—in Berlin, you'll also get a flat-screen monitor, a wireless mouse, and a laser printer. At the Lanesborough in London, all rooms come with computers and cell phones. And rooms at half of InterContinental's hotels—including their Hong Kong properties and the Barclay in New York—are equipped with WorldLink, a desktop terminal of cords and adapters that makes hooking up your computer and getting on-line a snap. All 134 properties are scheduled to have WorldLink by the end of the year.
Wireless access is the high-speed of tomorrow—and many companies are cutting the cord. Marriott has installed wireless service at 325 properties; 75 more will be outfitted by midsummer. Fairmont has wireless access in the lobbies of all 41 of its hotels—some, such as the Fairmont Acapulco Princess, offer it outdoors as well. Fifty of Hilton's city hotels, including New York's Waldorf-Astoria, now have wireless service in public areas; 150 of Starwood's properties will by August.