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Best and Worst Airlines for Lost Luggage

Best and Worst Airlines for Lost Luggage: ExpressJet

Kevin Koske

No. 14 ExpressJet

The world’s largest regional airline is one of the worst when it comes to baggage handling. In 2012, this Georgia-based carrier (a SkyWest subsidiary) mishandled bags at a rate more than six times greater than that of first place Virgin America. And that’s not the airline’s only drawback: ExpressJet also ranks among the worst domestic carriers for late and canceled flights.

Baggage Reports per 1,000 Passengers: 5.52

Total Baggage Reports: 169,566

Enplaned Passengers: 30.74 million

Baggage Fees: $25 for first checked bag; $35 for second

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