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Best & Worst Airlines for Lost Luggage 2009

ExpressJet Airlines

Courtesy of ExpressJet

Best Airlines for Luggage Handling: #10
ExpressJet Airlines

Number of complaints per 1,000 passengers: 4.37

Showing a significant improvement in complaint volume (down from 6.02 in 2008), ExpressJet, which operates as Continental Express, also jumped in rank (from its seventh-worst standing last year).

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