Dear Flyers, There's a New Seat Even Worse Than Economy
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Dear Flyers, There's a New Seat Even Worse Than Economy

empty airplane seats
Getty Images/Brand X

It’s called “last class.”

This story originally appeared on Fortune.

In case "coach" didn't sound low-brow enough, airlines have come up with a new, unofficial seating category: "last class."

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There, passengers' seats are unassigned and crowded closely together. The tickets are cheap, but they can't be exchanged or refunded. And most extras, like baggage, come with a fee, according to USA Today.

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Airlines including Delta, JetBlue and American Airlines have announced they would be selling the bare-bones tickets in order to compete with the growing popularity of budget airlines like Spirit and Frontier. These airlines offer low-cost tickets to customers in exchange for minimal customer service and unreliability. In October, Spirit flights had the lowest on-time arrival rate among the major American carriers, falling below 80%. Spirit and Frontier had the highest rate of complaints in the industry.

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At the end of of October, American announced it would begin to sell "no frills" tickets next year. Delta's "basic" tickets went on sale for the first time last year.

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