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A-List: World's Top Travel Agents 2011

Ilustration for top travel agents a list in Europe.

Photo: Bo Lundberg


Ilene Koenig +
New Favorite: On Koenig’s radar are the revamped lakefront rooms at the Baur au Lac hotel, in Zurich, with their mix of modern and traditional décor and prime views of the Alps.
Years as Agent: 26.
Other Specialty: Winter sports.
Fee: From $175.


Fred Poe
Excited About: As relations improve between Armenia and Turkey, the eastern Kars region, marked by ancient citadels and the ruins of the medieval city state of Ani, will become the next must-see area in the country. Early explorers can stay at the Kars Hotel, a former Russian nobleman’s palace.
Years as Agent: 51.
Other Specialty: Austria.
Fee: From $150.

U.S. & Canada


Edward Phillips **
Excited About: The hip new microbreweries popping up across Alaska. Phillips can organize a tour of his favorite spots, including Denali Brewing Company, in Talkeetna.
Years as Agent: 22.
Other Specialty: Hawaii.
Fee: From $150.

Margret Propper
New Favorite: Propper is crazy about the Museum of the North, at the University of Alaska, in Fairbanks. The glacier-shaped structure houses Alaskan art that spans several genres, from garden installations and taxidermy to traditional Inuit stone and beadwork.
Years as Agent: 37.
Other Specialty: River cruises.
Fee: From $100.


Carolyne Brandon
New Favorite: On the Big Island, Mauna Kea Beach Hotel was redone to the tune of $150 million. Brandon’s favorite additions: spacious rooms with soaking tubs overlooking the Pacific and a Balinese-inspired spa.
Years as Agent: 29.
Other Specialty: Cruises.
Fee: Varies.

Darlene Mulkewich
Special Booking: A couple requesting a fun adventure were chauffeured to the top of Haleakala at dawn, and then coasted down on bicycles that had been brought to the summit. They spent the afternoon with a private surf instructor testing out the swells before a beachside dinner at the Four Seasons.
Years as Agent: 24.
Other Specialty: Alaskan cruises.
Fee: Varies.

New Orleans

Linda Kibak +
Top Tip: In-the-know locals love Adolfo’s, an intimate two-room restaurant upstairs from the Apple Barrel in the French Quarter. Snag one of the 12-odd tables on the late side when the staff is cheery and order the cannelloni stuffed with crabmeat from the Italian-Creole menu.
Years as Agent: 20.
Other Specialty: Switzerland.
Fee: Varies.

New York City

Amy Glass
Excited About: The Chatwal hotel, which Glass praises for helping to resurrect midtown’s cachet. Leather-lined closets and suede walls, the Kashwére spa, and lobby bar/lounge with serious Mad Men appeal are attracting the city’s jet set.
Years as Agent: 32.
Other Specialty: Costa Rica.
Fee: Varies.

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* Tour Operator
** T+L’s Travel Agent Advisory Board, 2011
+ New to List


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