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A-List 2010: World's Top Travel Agents

An illustration of traveling icons.

Photo: Nola Lopez

U.S. + Canada


Harold Jenkins
New Favorite: Set more than 100 miles away from the nearest road, in the heart of Wrangell-St. Elias National Park, the Ultima Thule Lodge is one of the most authentic, and adventure-centric, in the 49th state. The owners—three generations of the Claus family—give their guests once-in-a-lifetime experiences. This means flying to the coast to beachcomb, searching the high mountains for mastodon ivory, and scaling the summit of Mount Elias.
Years as Agent: 22.
Other Specialty: Skiing.
Fee: Varies.

Margret Propper
New Favorite: Tutka Bay Lodge, on Alaska’s Kenai Peninsula. Reached via seaplane or boat, it has five private chalets and cabins and specializes in so-close-you-can-touch-it wilderness experiences. The food alone is worth the trip: local fishermen stop by several times a week with loads of salmon and oysters.
Years as Agent: 37.
Other Specialty: European river cruises.
Fee: From $50.


Carolyne Brandon
New Favorites: A longtime fan of up-country Maui, Brandon has the scoop on the best wineries (Tedeschi, for its Ulupalakua red), dairy farms (Surfing Goat, known for its chèvre), shops (Kula Marketplace, filled with boutiques), and sites (Alii Chang’s lavender farm, on the slopes of Haleakala volcano).
Years as Agent: 28.
Other Specialties: Australia, cruising.
Fee: Varies.

Darlene Mulkewich
Special Booking: For an adventurous couple, Mulkewich put together a no-holds-barred Maui itinerary that included ziplining along the slopes of a volcano, surfing lessons, snorkeling on Molokini, helicopter tours over active lava flows, and a sunset luau.
Years as Agent: 24.
Other Specialty: Riviera Maya, Mexico.
Fee: Varies.

Edward Phillips ** +
New Favorite: Phillips, who has logged over 40 trips to Hawaii, is crazy about the local dishes at Honolulu’s Side Street Inn.
Years as Agent: 19.
Other Specialty: Europe.
Fee: Varies.

New York City

Amy Glass
New Favorite: The culinary scene in Spanish Harlem: from French-Mexican fusion temple Itzocan Bistro to Don Pedro’s, for authentic Latin-Caribbean food (and live flamenco).
Years as Agent: 31.
Other Specialty: Costa Rica.
Fee: Varies.

Western U.S.

Deborah Trevino
Special Booking: A tour de force from Sundance to Santa Monica, passing through Jackson Hole and Yellowstone, driving along the Oregon and California coasts to Napa and Big Sur—with fly-fishing, hiking, and yoga at hotels such as Amangani, in Jackson, Wyoming, and Tu Tu’ Tun Lodge, in Gold Beach, Oregon.
Years as Agent: 16.
Other Specialties: Australia, New Zealand.
Fee: Varies.


Mark Hoyer
New Favorite: A three-hour drive from Calgary, the Fairmont Jasper Park Lodge sits in the middle of a pristine national park that’s also a UNESCO World Heritage site. Elk, caribou, and wolf sightings are not uncommon here.
Years as Agent: 22.
Other Specialty: Costa Rica.
Fee: From $250.

Icon Key

* Tour Operator
** T+L’s Travel Agent Advisory Board, 2010
+ New to List


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