Be careful when you book, especially when it comes to your furry friends.
Delta Air Lines is seeking to shut down a fake travel website called DeltaPetTransit.com, which claims to act on the airline’s behalf to transport customers’ pets on flights.
Delta says that the phony website has no affiliation with its company; the airline filed a lawsuit in the U.S. District Court in Georgia last week.
The site features the Delta logo and stock images of its planes and violates trademark laws. Use of these images directly confuses customers into thinking the website has any connection with Delta.
According to the complaint, it “advertises bogus pet air-transport services and dupes intended victims into believing that they are dealing with Delta and are tendering pet shipment-related payments and fees directly to Delta.” The website has been obtaining payments but offering no services to customers.
Delta’s legal team is still trying to track down the owner of the phony website. According to ABC 11, the domain registration, fictitious contact details are listed including a bogus telephone number and the address of a town in Nevada that does not exist: Simi Valley. However, there is a Simi Valley, California.
“We will always take action to defend our brand and prevent our customers from being confused and misled,” Delta spokesperson Morgan Durrant wrote in an email to the Associated Press.
Travelers, take note: Always make sure you’re on the official airline website when you’re booking travel with your pet.