The Best Travel Agents for Booking a Cruise
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The Best Travel Agents for Booking a Cruise

A List 2016
Andrew Hetherington

Large and Small Ships

Scott Kertes

Those who have attempted to make sense of a cruise’s fine print—which restaurants you can access at an all-inclusive rate, how much Wi-Fi costs, what is considered a premium drink—will understand Kertes’s value. He’s sailed on all the most popular lines and hunts for the best prices and packages.

Best for couples, baby boomers, groups 800-828-4813, ext. 1003;

Ruth Turpin

With more than 200 cruises under her belt, Turpin has a knack for pairing clients with the right itinerary and planning special onboard surprises—decorated staterooms, private dinners—that are typically difficult to secure.

Best for luxuryseekers 817-732-6991;

Valerie Ann Wilson

In her 30-plus years on the job, Wilson has built 16 offices around the U.S., is chairman emeritus of Virtuoso’s advisory board, and provides counsel for half a dozen travel brands. Her clients lean on her to score top hotels and match cruises according to group interests.

Best for multigenerational families, adventure, foodies, luxury seekers, honeymooners 212-532-3400;

Small Ships and River Cruises

Betsy Patton

Patton knows her ships inside and out— quiet reading corners, which staterooms maximize sunrise or sunset views— including river cruises, which she notes are gaining popularity in Europe and mimicking their ocean counterparts with French balconies and better bathrooms.

Best for multigenerational families, couples 239-260-4011;

Marcella Rappoport

Trust Rappoport to be on top of cruising trends (South American and Asian boat routes), questions (ship security procedures and health risks), and the newest ships, like the 31-cabin Crystal Esprit, which sails through the Seychelles and the Adriatic.

Best for culture buffs, luxury seekers 212-329-7260; mrappoport@ovation

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